What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

If saying “What?” is your go to word like I experienced, I would recommend this establishment. I did my due diligence beforehand calling around, and here is where I ended up. I received informative help and a free hearing exam. They offer competitive pricing and even price matched the discount...

Jonathan Johnson, on Google

James was extremely inviting and kind, he helped explain things throughly and gave me appropriate referrals when needed. He has experience and made me feel comfortable throughout the appointment. Would absolutely recommend anyone to come here!

Rachel Biro, on Google

I had my hearing tested because I find myself having trouble with hearing conversations. The test was quick, very professional and very insightful.

Dora Livingston, on Google

Friendly, personable and helpful. I am currently waiting for them to get connected with my insurance company so I can proceed with their services.

Jeff Goodall, on Google

My 93 year old mother has had her hearing aids for over 4 years from a different company in California. She was having difficulty with hearing, We went to James at the Audibel Hearing Center. He was very thorough and explained the hearing test well. We were able to connect...

Maureen Smith, on Google

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